Officina del Poggio ships worldwide! Currently our E-commerce platform only displays prices in Euro but you may purchase with any major credit card and the currency exchange will be handled automatically by your bank/credit card operator. You will be billed in your local currency (for a close estimation of exchange rates, check www.xe.com).
We dispatch all shipments within 3 days of the purchase date and you will receive a confirmation email when the item is dispatched. Transit times vary, but in most cases the shipment will arrive within 2-3 days from when the item is dispatched. For time-sensitive deliveries, please email us for more information.
SHIPMENTS WITHIN ITALY:
FREE SHIPPING to all customers within Italy via DHL (shipping address must be a valid Italian address).
All prices are inclusive of 22% VAT.
International shipments are sent via DHL and shipping rates are shown at checkout.
For shipments to the following countries, the goods are shipped DDP (Delivery Duty Paid), meaning no customs fees will be charged upon delivery: Austria, Belgium, Canada, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Republic of Ireland, Slovakia, Slovenia, Spain, Sweden, United Kingdom, United States.
If your country is not on our DDP list (above), then items shipped to your location are done so on a DDU (Delivery Duty Unpaid) basis. If a DDU destination is selected, the final price charged are exclusive of all taxes and duties. This means that you are responsible for all import duties, customs and local sales taxes levied by the country you are shipping to. You may be responsible for paying these duties before receiving your item.
Note that we ship regularly outside the EU and are happy to assist you with any shipping issues. You will be emailed your tracking number and can closely follow your package, and if there are any issues please contact us and we are available to assist.
FOR ANY QUESTIONS OR CONCERNS ON SHIPPING, PLEASE EMAIL US AT firstname.lastname@example.org